Refund & Cancellation Policy

Please evaluate available free functionality and review current feature descriptions, entitlement duration, and pricing before completing a purchase.

PRO purchases are generally non-refundable once access has been activated or used. We may review exceptions for duplicate charges; incorrect charges attributable to the platform or payment flow; prolonged SkillFutura unavailability that materially prevents use; serious technical failure preventing reasonable use; or circumstances required by applicable law.

Submitting a request does not mean it qualifies or guarantee approval.

Purchased SF Credits are generally non-refundable after consumption. If a purchase remains unused and a qualifying exceptional circumstance exists, SkillFutura may review it. Consumed credits may prevent automatic technical reconciliation. SF Credits are not redeemable for cash except where required by applicable law.

Email support@skillfutura.com from your account email where possible and include your SkillFutura account email, Razorpay payment or order identifier, purchase date, amount, and a clear explanation. Never email complete card numbers, bank passwords, PINs, or OTPs.

Approved refunds are processed through the available payment workflow. Razorpay, the payment method, and the bank may require additional time before funds appear. We do not promise a fixed settlement period.

SkillFutura currently provides fixed-duration paid access, not automatic recurring billing. A cancellation records the intent to end paid access, but the existing entitlement generally remains available through its already-paid period; there is no future automatic renewal charge to stop under the current architecture.

This policy is subject to applicable consumer and payment laws and should be read with the Terms of Service.